The Refinery is a 12-month hyper-exclusive branding and marketing program for insurance agencies.
Limited:We only accept 10 clients per year into the program.
Terms:$1,000 per month for twelve months
Terms & Conditions
Since The Refinery is considered a SaaS product, we'll try very hard to not waste your time with a ton of legal mumbo jumbo.
SaaS Price Changes
Simply put, The Refinery is a subscription as a service billed monthly on a year to year contract. It does not automatically renew after the first year. Agent Refined will NEVER raise your pricing - ever!
There are absolutely no hidden fees. However, there is one additional charge for a yearly hosting plan. When you get to the Website Refined portion of the subscription, we will ask you to approve this charge. It's an expense we incur and extend to you. We do not profit off of hosting fees in any way. Our price is your price.
Obviously The Refinery is a highly creative process and if a "new project" presents itself as we progress through the various stages of the subscription, that will be billed as a separate contract entirely. i.e. You decide you want to put up a billboard and have us execute on the design. A design for a billboard is not included in the deliverables for The Refinery and would be billed as a separate project.
Third Party Applications
Agent Refined is not responsible for any issues third-party applications might cause during The Refinery process or in the products produced (brand, print, logos, website, copywriting, guides, etc.) i.e. If your website requires a third-party application to be installed, or you request a third-party capture form to be installed, we are not liable or responsible for any security breeches or down-time caused by the third-party application. If repairs or upgrades need to be made to your site to rememdy any issue, those repairs and upgrades will be billed at our hourly support rate.
Severability and Refunds
Simply put, Agent Refined does not do refunds and this yearly contract is not severable unless (keyword), it can be proven Agent Refined has grossly misrepresented our services and product offerings post-litigation. We are not criminals or heartless... we will hear all refund requests that pertain to hardship or unforseen financial burdens, but we reserve the right to refund in full or in part any amount we see fit. Otherwise, by registering for The Refinery, you are contractually obligated to make the monthly payments ($1,000) for 12-months.
Agent Refined reserves the right to terminate the agreement and discontinue services, branding design, website development, or any marketing efforts at any time. In the event of termination, we will not refund any completed months in the contract but we will not continue charging or require any future payments from you. Work completed will be delivered in it's current condition and no further work will be done.
Some reasons for termination:
Spamming or solicitation of other Refinery customers.
Abusive behavior towards Agent Refined or it's affiliates and partners.
Posting or uploading of inappropriate, vulgar, or coarse material.
Posting or uploading of content you do not own rights to. Plagiarism or content that infringes on trademark or copyright.
Redistribution, recreation, or excessive communication of the content, subject material, or teaching material found within The Refinery.
Disclosing detailed (keyword) information found within The Refinery. Because it's SaaS you have one license to access the content, you do not have the right to take all your friends through the process with you.
Sharing of your Refinery login information or downloadables.
The reselling of our product.
Delinquency and Neglect
The Refinery is largely a service we provide, but from time to time we will require your cooperation. We'll be scheduling monthly calls and requiring you to answer questions and submit minor amounts of content. If for whatever reason you disappear for weeks at a time, Agent Refined reserves the right to put any work on hold and fill your "seat" with a more attentive client. We'd be happy to pick things back up at a more convenient time for you, but given the exclusive nature of our service, we will prioritize active clientele. Once a seat opens back up, we can resume your project.
Agent Refined reserves the right to all source code and source design files generated on your behalf. We reserve the right to display them in our portfolio and on award websites (should anything we design or develop for you win an award). All websites are custom, but we reserve the right to reuse code snippets that would be unrecognizable in another development project. Our codebase remains our own. The Agent Refined codebase may not be shared or distributed to any competitor firm or agency. You own web and print rights to all the products created. Unlike some SaaS products, you do "own" your website design. You do not own the code generated, nor does any third-party or other agency you might work with. Our aim is always to retain your business and continue being "your web guys", but if for whatever reason that cannot happen, we cannot guarantee your site will work in other hosting environments and we are not obligated to fix anything that breaks. Again, you (or any third party) are not authorized to alter, copy, clone, or redistribute our codebase. Our codebase is imprinted with a digital signature - any attempt to claim ownership of it by you or another agency will be met with legal action. No third-party agencies or marketers will have access to your website's source code while it's on our servers. If the site is transferred from our server to another server, and changes are made, design and development credits will remain with Agent Refined - even if we are not maintaining it.